Saturday, July 25, 2009

MGM: Metro Goldwyn Mayer???

Over the years, I've stayed at the following Las Vegas hotels:

The Golden Nugget (Fremont Street Experience)
The Tropicana
The Mandalay Bay
The Monte Carlo
The Excalibur

Our most recent stay was at the MGM. I no longer believe MGM stands for Metro Goldwyn Mayer. For me, it is My Goodness Man! Are you kidding me? I was looking forward to it because it has a Monorail station at the hotel. The Monorail

is the best way to get around Las Vegas. A three day pass is just $28 per person and you get to ride up and down the strip in air conditioned comfort. It runs from the MGM to the Sahara. Try spending money on a taxi in Las Vegas and you will soon realize the Monorail is the way to go. At times, it was a little crowded. I heard there was a teachers' convention going on in Las Vegas. What foolish school system would send their teachers on a conference in Sin City? I have heard that they rarely make it to the meetings and never present shiggity when they get back to their home schools! But I digress. My husband and I found it amusing spotting the teacher-types. Some teachers cannot shake the "Mrs. Jones" look--even in Las Vegas.

The check-in lines at the MGM were long. When we finally got to the front, we were told that no more King Sized regular rooms were available but she could give us a smaller King room on a renovated area of the hotel. Renovated. We agreed to accept the room. We were located on the 5th floor, room 558. Seemed harmless enough. After the rough air ride, being just 5 stories up seemed alright with me. The trek to the room took us 3 minutes once we got off the elevator! No lie. It was the absolute LAST room down the hallway and due to the due to the mirrored effects, looked like we were walking "Through The Lookinglass" to Alice in Wonderland I felt sorry for my poor husband who failed to heed my advice of taking his rolling luggage. Mr. "I-Don't Want-To Wrinkle-My-Clothes" took his rollerless garment bag. He huffed and puffed as we bounced down the narrow corridor. My pink and green apple luggage was damaged during the flight but it still rolled! He will now listen to his wife. LOL.

But back to My Goodness Man! When we finally got to the room, it looked ok. But upon further inspection, I was not a happy camper. The smaller room type was not the real issue: The bed blocked the window. Not very feng shui! The view was of the top of the building. Not only was it at the end of the world but right across from the housekeeper's workroom or something. Very noisy. The room was renovated but it was a handicap accessible room. I shuddered to think that we able bodied people could be taking a room from someone who really needed it. We made the trek back downstairs to stand in the check in line. We were assigned a new room, with a view of the strip, at no extra cost, on the 21st floor! Yay! The catch: we couldn't check in until the next day after 3 PM! Oh man! In the future, we will ask all the necessary questions before accepting a room change.

The package from lastminute.comincluded a couple of show tickets. We wanted to see Disney's The Lion King showing at The Mandalay Bay. The first guest services person told us to check at the MGM's Concierge desk tomorrow morning for our tickets. The next day, we stood in the long and eventually wrong line at MGM for over 40 minutes just to be told we needed to go to The Mandalay Bay for the tickets. We were very frustrated with the poor services received thus far at the My Goodness Man. When I saw Zumanity while staying at The Excalibur, getting the tickets were easy. I knew that I needed to check the box office at New York New York. The simpleton at the MG desk should have told us the correct information. We would have had no problem going over the The Mandalay Bay to pick up the tickets. Again, I will digress.

The new room, 21-322 was much better. The view was not a great as the one I had in February at The Excalibur but it was good.

My observations about the MGM. It is in a great location. The Monorail station is located in the building. There are a number of good and reasonably priced restaurants. Not only can you find celebrity restaurants like Wolfgang Puck's, Top Chef's Tom Coliccho's and Emeril's but there is a McDonalds, Starbucks, Nathan's hotdogs and a pizza place with some great deep dish pizza!

I think the MGM is for Party People! There are several nightclubs that seem to cater to the anything goes clientele. Studio 54. Tabu. Need I say more. I could not believe the number of children that we say inside the hotels AND casinos in Las Vegas. They were everywhere and in my way! The lines are always long in the MGM. The service we received was always crappy. Seemed like some of the people may have been slightly intolerant of people of color. How about when we were the last people in line, the agent walked up, after we had been in line for over 15 minutes, and cuts the line off at us! Now we were already the last people in the fucking line. I was pissed. He could have waited on us. But my theory is that if a person doesn't want to wait on me, I don't want to be waited on by them! I'm not the one with the problem and I am not always up to trying to prove a point.

Would we stay at the MGM again? Not even if it were free!


Miss Mika said...

I am so sorry that you guys had that experience. I've staid at the MGM Grand once for my 25th birthday and felt the same way in regards to the intolerant attitude toward people of color. The room was great though. Loved the television in the bathroom mirror! But it is always crowded there and the minimum limits at the tables are waaaaaaaaaaaaaaaaay too high. Cesar's Palace is a great hotel, so is Planet Hollywood. I love Planet Hollywood!

The Creative Lady said...

We will add Planet Hollywood to the list! Yeah, the first room had the cool tv in the bathroom mirror but the second room did not.

Thanks for your comment.

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